Home-Learning Business Administration

Business Administration (Home-Based)

Get the knowledge and develop the skills to carry out essential business administrative tasks across a variety of industries and job roles.

Course Length
The course is self-paced, and can be completed in as little as three weeks.

Fully accredited by

Course Description

This qualification is ideal for anyone with an interest in the responsibilities and tasks involved in a business administration role. By exploring the principles of supporting events, project management, and changes within a business environment, you will develop a competitive and impressive knowledge about this sector, which can help you start a new career or progress within a current role.

Course Length: The course is self-paced, and can be completed in as little as three weeks.

Free Course for: Anyone aged 19 or over who has been living in the European Union for the last 3 years

Certified Awarding Body: NCFE

How home-based learning works

After an initial digital assessment, you will receive access to the digital course, which is full of engaging and comprehensive content such as videos, quizzes, and more. You will be paired with a qualified assessor who will provide you with ongoing, friendly support. You'll then complete an online assessment in order to receive your qualification.

This qualification can lead to:
  • Personal Assistant
  • Receptionist
  • Office Administrator
  • Administration Assistant
Course Content

1. Principles of providing administrative services

This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

2. Principles of business document production and information management

This unit will provide you with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

3. Understand communication in a business environment

Within this unit you will study written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.

4. Understand employer organisations

This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important.

5. Understand how to develop working relationships with colleagues

Within this unit you will look at the principles of effective team working, as well as what is expected of a ‘buddy’.

6. Understand how to carry out business administration tasks

This unit will provide you with the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. You will get the opportunity to apply this to your current or potential future workplace.

7. Understand how to prepare text

Within this unit you will gain an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information.

Qualification
  • A Level 2 Certificate in Principles of Business Administration

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