Get the skills, confidence and accreditation that will help you get your next job. Impress potential employers and develop the knowledge to succeed in the workplace. Customer Service roles offer great career development and promotion opportunities in many industries.
This course will help you develop your professional skills in customer service. It is suited for anyone involved in customer service roles. This includes reps and managers, call centre operators, even retail and leisure employees.
Many of the skills developed aren't limited to customer service roles. Creating a good impression and communicating effectively will help you in any job. This includes sales reps and account management positions.
This is an entry level course, so no previous knowledge or experience is necessary. However, if you have worked in customer service previously, it can help you brush up on skills and verify your expertise for employers. Either way, our course can help you get your next job.
"This is real stuff that will make a difference to me getting a job and move upwards"Mark H.
"I've already made a list of mates who I'm telling to come on this course"Gemma B.
"The college is very welcoming and the standard of teaching was excellent."Michael S.
"I've got the knowledge, skills and confidence to get the job that's right for me. I can't wait"Susan F.
The course is delivered by Strive Training and takes place in a classroom environment at our teaching centre in Croydon. Attendees are taught using demonstrations, group work, paired work and individual learning. This is a 2 week, full time course that runs from 9.30am - 4.30pm Monday to Friday. The course start date is 4th September 2017.
Courses are run by tutors with direct experience in customer service. They are able to bring customer service concepts to life in an interesting and engaging way. We consistently receive feedback from previous attendees who tell us how enjoyable they found the teaching.
"Having this on my CV changes everything for me"Peter L.
"This place is interested in one thing - that you absolutely exceed!"Jo B.
"Our tutor was brilliant and would love to do as many courses I can with Strive"Laura M.
"After this course, I can't wait for my next job interview. I'll blow them away with what I've picked up on this course. So excited."Ryan W.
Questions? Get in touch:0208 686 1099
No previous knowledge or relevant experience necessary
4th September 2017
2 weeks. Monday to Friday. 9.30am - 4.30pm
This course runs at our Strive Training Croydon education centre.
Suffolk House · 2nd Floor East Suites · 23 & 21 George Street · CR0 0YN