Principles of Team Leading
Principles of Team Leading

Level up your leadership skills. Set your team up for success, master the basics of communication and emerge a calm, collected and considerate leader. From managing tricky stakeholders, to building a culture that promotes excellence – we’ll teach you how to overcome common stumbling blocks for new leaders.

Nationally Accredited

100% free

Takes on average 5 - 10 weeks

Engaging Online Learning

Expert 1-to-1 support

Level 2 qualification

Join over 50,000 people who have upskilled with Strive Training!

Course Description

This qualification will help provide you with the relevant knowledge and understanding required to successfully lead a team. You will develop knowledge around the principles of team leading, and the general workings of a business as well as how important it is for a team leader to be able to effectively communicate with a range of stakeholders.

By the end of this course, you’ll be able to:

    • Use different leadership styles to motivate team members and help them reach their full potential
    • Effectively manage a team’s workload and diffuse any conflicts that arise
    • Clearly communicate and collaborate with various stakeholders
    • Understand the key elements of effective business management, including business reporting, management responsibilities and business planning
    • Develop and deliver engaging presentations to build alignment amongst key stakeholders

Course Length: This course can typically be completed within 5 – 10 weeks, depending on your time availability.

If you spend this much time per week… Then you’ll complete your qualification in…
24 hours 5 weeks
15 hours 8 weeks
12 hours 10 weeks
10 hours 12 weeks

We have course work submission milestones in place to ensure you’re on track to complete your qualification within a maximum 12 weeks.

Free Course for: Anyone who is unemployed and aged 19 or over who has been living in the European Union for the last 3 years

Certified Awarding Body: TQUK

See what people are saying about the course:

How home-based learning works

After an initial digital assessment, you will receive access to the digital course, which is full of engaging and comprehensive content such as videos, quizzes, and more. You will be paired with a qualified assessor who will provide you with ongoing, friendly support. You'll then complete an online assessment in order to receive your qualification.

Jobs that this qualification can lead to:
  • Customer Service Manager
  • Retail Manager
Course Content
  • Unit 1: Principle of team leading

In this introductory unit, you’ll gain a foundational understanding of leadership styles, team dynamics and leadership techniques. You’ll look at what makes an effective leader and how different leadership styles can be used to motivate team members. Plus, you’ll explore how to effectively manage change within a team.

  • Unit 2: Understand business

In this unit, you’ll gain an understanding of the broader business environment. You’ll explore the different types of organisational structures, the roles and responsibilities of management, and how to create a business plan. Furthermore, you’ll examine how business performance is measured, as well as how leaders can present this information to key stakeholders.

  • Unit 3: Understand how to communicate work-related information

During this unit, you’ll master the techniques for effective communication in the workplace. You’ll examine the different methods of communication, as well as when it’s best to use them. You’ll also learn how to get the most out of business meetings.

  • Unit 4: Principles of managing performance and conflict in the workplace

In Unit 4, you’ll learn how to effectively manage team performance, employing tools like benchmarking and quality management. You’ll also discover best practices for managing underperforming team members and how to diffuse conflict within a team using various methods of conflict management.

  • Unit 5: Principles of equality and diversity in the workplace

Explore and understand the concepts of ‘equality’ and ‘diversity’ and the role they play in the workplace. In this unit, you’ll learn about the implications of equality legislation and discover how organisational policies on equality and diversity translate into day-to-day activity in the work environment.

  • Unit 6: Principles of developing working relationships with colleagues

In this unit, you’ll explore the principles of effective team working. You’ll learn how to give constructive feedback, establish rapport with colleagues and use conflict management to resolve team conflicts.

  • Unit 7: Understand health and safety procedures in the workplace

In this unit, you’ll learn about the health and safety laws that affect the workplace, as well as the responsibility of employers and employees in ensuring they are followed. You’ll also discover where to find information and support in relation to specific aspects of health and safety.

  • Unit 8: Understand how to develop and deliver a presentation

In this unit, you’ll refine your presentation skills and learn how to deliver an effective presentation. You’ll explore best practices for creating and delivering presentations, discover the limitations of various forms of media and look at the factors that affect contingency plans.

Are you eligible to complete this qualification for free?

This qualification is 100% government funded if:

  • You were born before the 31st August 2002
  • You must currently live in England. However, anyone living in the following areas is not eligible for funding: Cambridgeshire and Peterborough, Greater Manchester, Liverpool City Region, Tees Valley, West Midlands and West of England
  • You have lived in the European Union for the last 3 years (unless you have have been given a special Visa/Residence permits that gives you the permanent right to remain)
  • Are Unemployed and can provide evidence (Subject to eligibility)
  • Can provide Identifications and relevant documentation as required
  • If on the 31st of August 2020, you were aged between 19-23, you need to have gained a full level 2 qualification (e.g. five or more GCSE/O-Levels at grades A* – C / 4 – 9, one A-Level, two/three AS-Levels, five or more CSE grade 1’s, GNVQ Intermediate, QCF Diploma Level 2)
Our Home Learning courses take place from the comfort of your home! You can be enrolled on our courses whenever you are ready, and start when you’re ready.
Yes, the main advantage of doing our Home Learning course is that allows you to be flexible to choose the times that suits you to learn. Each course will have a planed date to complete, with plenty of time to work through the units to gain the qualification.
The amount of time that you dedicate to the course is entirely flexible. Depending on the qualification, someone dedicating 15 hours of learning a week can complete their qualification within eight weeks.
All our courses are free for those who are employed and unemployed, subject to eligibility.
We are adding the ability to enroll yourself very soon, but in the meantime, please fill out the form on this page - and someone from the team will get in touch with you within a day.
No, you don’t need to attend our training center for any of our Home Learning courses. (Note that under normal circumstances we deliver various classroom-based courses from our training centers in Croydon, Harrow and Tottenham - learn more at
Yes, anyone who is employed or unemployed can enroll on any of our courses, subject to eligibility.
No, you can start when you are ready and enroll when you are ready.
You can enroll on one course at a time, but you can do as many as you like to achieve your career goals. We are happy to give you information, advice and guidance on any courses you wish to complete.
Of course. All our courses are accredited courses and you will receive a nationally recognized certification on achievement.
All our Home Learning courses are assignment based, you will need to complete assignments for each of the units of the qualifications and submit them to your assessor.
Your assessor will be available to support you through email or our messaging system and provide feedback on all your assignments you submit.
Yes, you will be provided with regular progress updates.
Yes, there are further courses that will become available in due course, we will be keeping our website updated regularly, but if you would like to be notified please email us at
We continually try to make learning simple and transparent. Learning through our online platform is incredibly easy and you can navigate around your qualification quickly and access all the learning materials as soon as you login. Your studying should be about what you learn, not how you learn it. Which is why we make the entire process as simple as possible to help you adjust to learning online.
The general certification process is a minimum of 12 weeks. Due to the pandemic, the Awarding Bodies service has been impacted which can cause a delay. We are working hard to distribute all the certificates that we have received in a timely manner and we will send a text as soon as the certificates are ready. For all queries regarding certification please email us on When contacting us please include the following information: • Full Name • Title of the qualification • Contact details and address.
Next Steps

Simply complete the short form on the right. You'll then immediately be able to complete your Fast-Track online registration.

This registration process will confirm your eligibility to have your qualification 100% government funded. Join 50,000 other learners who have chosen to upskill with Strive Training - register now!

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