- Unit 1: Principle of team leading
In this introductory unit, you’ll gain a foundational understanding of leadership styles, team dynamics and leadership techniques. You’ll look at what makes an effective leader and how different leadership styles can be used to motivate team members. Plus, you’ll explore how to effectively manage change within a team.
- Unit 2: Understand business
In this unit, you’ll gain an understanding of the broader business environment. You’ll explore the different types of organisational structures, the roles and responsibilities of management, and how to create a business plan. Furthermore, you’ll examine how business performance is measured, as well as how leaders can present this information to key stakeholders.
- Unit 3: Understand how to communicate work-related information
During this unit, you’ll master the techniques for effective communication in the workplace. You’ll examine the different methods of communication, as well as when it’s best to use them. You’ll also learn how to get the most out of business meetings.
- Unit 4: Principles of managing performance and conflict in the workplace
In Unit 4, you’ll learn how to effectively manage team performance, employing tools like benchmarking and quality management. You’ll also discover best practices for managing underperforming team members and how to diffuse conflict within a team using various methods of conflict management.
- Unit 5: Principles of equality and diversity in the workplace
Explore and understand the concepts of ‘equality’ and ‘diversity’ and the role they play in the workplace. In this unit, you’ll learn about the implications of equality legislation and discover how organisational policies on equality and diversity translate into day-to-day activity in the work environment.
- Unit 6: Principles of developing working relationships with colleagues
In this unit, you’ll explore the principles of effective team working. You’ll learn how to give constructive feedback, establish rapport with colleagues and use conflict management to resolve team conflicts.
- Unit 7: Understand health and safety procedures in the workplace
In this unit, you’ll learn about the health and safety laws that affect the workplace, as well as the responsibility of employers and employees in ensuring they are followed. You’ll also discover where to find information and support in relation to specific aspects of health and safety.
- Unit 8: Understand how to develop and deliver a presentation
In this unit, you’ll refine your presentation skills and learn how to deliver an effective presentation. You’ll explore best practices for creating and delivering presentations, discover the limitations of various forms of media and look at the factors that affect contingency plans.