1. Lean organisation techniques in business
Section 1: The features of a lean environment
Section 2: Performing a productivity needs analysis
Section 3: Devising a map of a process.
2. Business improvement techniques
Section 1: The principles of the Kaizen strategy
Section 2: The principles underpinning organisation of a business environment
Section 3: Using visual indicators to make improvements to the work environment
Section 4: Eliminating variance from workplace processes.
3. Effective team work in business
Section 1: The features of an effective team
Section 2: Working effectively within a team
Section 3: What is required of a team leader.