Stock up on valuable retail skills. From creating a seamless customer experience to working as part of a busy team to deliver a dependable service – we’re here to provide you with all the skills you need to land your job in the world of retail.
100% Government funded
Takes on average 5 - 10 weeks
Engaging Online Learning
Expert 1-to-1 support
Level 2 qualification
Join over 40,000 people who have upskilled with Strive Training!
This qualification is for anyone with an interest in the world of retail! You’ll gain a clear understanding of effective customer service, teamwork and what to expect when working in the retail sector.
Course Length: The course is self-paced, and can be completed in as little as four weeks.
Free Course for: Anyone who is unemployed and aged 19 or over who has been living in the European Union for the last 3 years
Qualification: Level 2 Certificate in Understanding Retail Operations (RQF)
Certified Awarding Body: TQUK
See what people are saying about this course:
See what people are saying about the course:
How home-based learning works
After an initial digital assessment, you will receive access to the digital course, which is full of engaging and comprehensive content such as videos, quizzes, and more. You will be paired with a qualified assessor who will provide you with ongoing, friendly support. You'll then complete an online assessment in order to receive your qualification.
Jobs that this qualification can lead to:
Specialist sales assistant
Customer service assistant
Understanding customer service in the retail sector
Understanding the retail selling process
Understanding how individuals and teams contribute to the effectiveness of a retail business
Understanding how a retail business maintains health and safety on its premises
Understanding retail consumer law
Understand how to deal with customer queries and complaints in a retail environment
Understanding the handling of customer payments in a retail business
Understanding the control, receipt and storage of stock in a retail business
Are you eligible to complete this qualification for free?
This qualification is 100% government funded if:
You were born before the 31st August 2001
You must currently live in Greater London
You have lived in the European Union for the last 3 years (unless you have have been given a special Visa/Residence permits that gives you the permanent right to remain)
Are Unemployed and can provide evidence (Subject to eligibility)
Can provide Identifications and relevant documentation as required
If on the 31st of August 2019, you were aged between 19-23, you need to have gained a full level 2 qualification (e.g. five or more GCSE/O-Levels at grades A* – C / 4 – 9, one A-Level, two/three AS-Levels, five or more CSE grade 1’s, GNVQ Intermediate, QCF Diploma Level 2).
What Students Like You Are Saying
Why Learn with Us
A fully certified and nationally accredited qualification
Yes, the main advantage of doing our Home Learning course is that allows you to be flexible to choose the times that suits you to learn. Each course will have a recommended date to complete, with plenty of time to work through the units to gain the qualification.
The amount of time that you dedicate to the course is entirely flexible. Depending on the qualification, someone dedicating 15 hours of learning a week can complete their qualification within eight weeks.
No, you don’t need to attend our training center for any of our Home Learning courses. (Note that under normal circumstances we deliver various classroom-based courses from our training centers in Croydon, Harrow and Tottenham - learn more at https://strivetraining.co.uk/classroom-based-courses/)
Yes, there are further courses that will become available in due course, we will be keeping our website updated regularly, but if you would like to be notified please email us at email@example.com
We continually try to make learning simple and transparent. Learning through our online platform is incredibly easy and you can navigate around your qualification quickly and access all the learning materials as soon as you login.
Your studying should be about what you learn, not how you learn it. Which is why we make the entire process as simple as possible to help you adjust to learning online.
Simply complete the short form on the right. You'll then immediately be able to complete your Fast-Track online registration.
This registration process will confirm your eligibility to have your qualification 100%
government funded. Join 40,000 other learners who have chosen to upskill with Strive
Training - register now!