Online 
2 weeks
About the course
Course starting dates
|
September 21st, October 12th, November 2nd, November 23rd, December 14th |
|---|---|
Course length
|
This course lasts for two weeks, and runs from Mondays to Fridays |
Lesson times
|
Your daily Zoom session, with our experienced and dynamic tutor, runs from 9:30am to 4:30pm (with a one hour lunch break). |
Qualification
|
Level 1 Certificate in Principles of Business Administration awarded by City & Guilds |
Course location
|
Online |
Every organisation needs people who keep things running smoothly. This two-week online course prepares you to step into an entry-level administration role with confidence.
You’ll explore what administrators do day to day and create the kinds of documents businesses rely on. You’ll build the skills to handle phone calls and visitors professionally. You’ll also work on teamwork and put together a plan for your own development.
When you finish, you’ll have a nationally recognised Level 1 qualification. You’ll also get ongoing support from our employment team, with specially sourced job opportunities and one-to-one advice on career direction, CVs and job applications.
By the end of this course, you'll be able to:
- Manage a variety of different activities and projects carried out by administrators
- Clearly communicate and collaborate with others in a business setting
- Take an active role in your self-development and plan for the future
- Effectively work with others to achieve common business goals and objectives
Course Content
U1
Develop the skills to become an active contributor when working with others. In this unit, you’ll learn how to contribute to the planning of group and individual activities, give and receive feedback in a positive way, and support others in a group setting.
U2
Learn about the role of business administration in the workplace and the different tasks administrators may carry out. You’ll explore how organisations work, why good communication and organisation matter, and how to follow basic workplace procedures in a professional and reliable way.
U3
In this unit, you’ll develop the skills to identify and produce a variety of business documents. You’ll explore different types of communication styles, learn why some businesses adopt a ‘house style’ and understand how to apply this knowledge in producing routine business documents, such as letters, invoices and memos.
U4
Learn how to make visitors feel welcome, as well as the organisational procedures for receiving visitors in the workplace. You’ll learn how to treat visitors politely and in a respectful way to create a positive impression of yourself and the organisation as a whole.
U5
Develop an understanding of how to make, receive and successfully handle telephone calls. You’ll learn how to clearly communicate over the phone, answer calls promptly and professionally, and adhere to any organisational procedures relating to confidentiality and security.
U6
Learn how to take an active role in your self-development, with a focus on improving your personal skills, abilities and behaviours. You’ll explore your personal strengths, identify areas for self-development and prepare a plan for reaching your goals.
Frequently Asked Questions
Our Home Learning courses take place from the comfort of your home! You'll join a virtual classroom on Zoom.
You will need a Laptop/Home PC with internet access. You cannot participate using a phone.
All our courses are free for those who are unemployed, subject to eligibility.
No, you don’t need to attend our training center for any of our online courses.
Yes, anyone who is employed or unemployed can enroll on any of our courses, subject to eligibility.
You can enroll on one course at a time, but you can do as many as you like to achieve your career goals. We are happy to give you information, advice and guidance on any courses you wish to complete.
Of course. All our courses are accredited courses and you will receive a nationally recognised certification on achievement. You will receive a digital version of your certificate, inline with our commitment to sustainability.
The Awarding Bodies takes between 8 -12 weeks to process certificates.
For all queries regarding certification please email us on certification@strivetraining.co.uk. When contacting us please include the following information:
• Full Name
• Title of the qualification
• Contact details and address.
