Croydon Hospitality and Catering SWAP with Sodexo

Next course start date: To be advised

Join Sodexo’s team after earning an accredited Level 1 Qualification in Occupational Workplace Studies (Hospitality).

This is an exclusive sector-based work academy programme (“SWAP”): earn an accredited level 1 qualification, with guaranteed job interviews!

Nationally accredited

100% free

A two week course

Classroom-based learning

Employment support

Level 1 qualification

Join over 85,000 people who have upskilled with Strive Training!

Course Description

Sodexo is one of the UK’s best known hospitality employers. This two-week, home-based course will prepare you with the specific skills that they’re looking for in new recruits, and each graduate will receive a guaranteed interview with Sodexo!

You’ll hear directly from their respective recruiting teams about their vacancies and gain exclusive insights.

Plus, our specialist employment team is here to help you all the way through the job application process.

By the end of this course, you’ll be able to:

    • Master the basics of food preparation and cooking and prepare simple dishes
    • Create a positive experience for customers in the hospitality industry
    • Explore different career paths within the hospitality industry
    • Understand how establishments differ within the hospitality and catering industry and what makes them unique
    • Maintain a safe and healthy workplace and correctly follow safety and security procedures

Course Length: This is a two week course, Mondays to Fridays

Course location: This course will take place in our Croydon centre: Suffolk House, College Rd, Croydon CR0 0YN

Course Starting Dates: To be advised

Free course for: Anyone who is unemployed and aged 19 or over who has been living in the European Union for the last 3 years

Qualification: You will receive a Level 1 Certificate in Occupational Workplace Studies (Hospitality).

Certified Awarding Body: NCFE

Plus we’ll provide post-course employment assistance: get access to specially sourced job opportunities, and 1-to-1 advice on career direction, CVs, job applications, and more!

How to Enrol

To immediately self-enrol online, begin by filling out the form on the right hand side of this page.

To enrol with our assistance, you are most welcome to visit us at our Croydon Training centre Monday - Friday, between 9:30am and 4:30pm.

Course Content
  • Unit 1: Develop customer service skills

In this introductory unit, you’ll explore essential customer service concepts and uncover the benefits and importance of good customer service in the hospitality industry.

  • Unit 2: Customer service in the hospitality industry

In Unit 2, you’ll outline what constitutes good customer service, and explore examples of how to provide an excellent customer experience depending on your customer. In addition, you’ll develop techniques for ensuring positive customer communication.

  • Unit 3: Introduction to the catering and hospitality industry

During this unit, you’ll explore the different sectors of the catering and hospitality industry. You’ll find out about the various types of hospitality and catering establishments, their main features, and the various job roles available to you. Plus, you’ll learn about the relevant qualifications, training and experience required to work within this exciting sector.

  • Unit 4: Maintenance of a safe, hygienic and secure working environment

You’ll discover how to maintain personal health and hygiene in a safe and secure working environment. You’ll learn about proper workwear in the hospitality industry and how to identify any potential health and safety hazards and deal with them correctly.

  • Unit 5: Working as part of a team

Understand the different characteristics in a good team and recognise how each of these helps improve team performance. Know your own strengths in a team and recognise the strength of others. Be able to set goals and be supportive of others and respect their views. Review your own performance in a team and identify if there are ways in which you can improve on this.

Are you eligible to complete this qualification for free?

This qualification is 100% government funded if:

  • You were born before the 31st August 2004
  • You must currently live in England. However, anyone living in the following areas is not eligible for funding: Cambridgeshire and Peterborough, Greater Manchester, Liverpool City Region, Tees Valley, West Midlands and West of England
  • Must live in the UK or EEA:
    • If you are outside of London: You have lived in the EEA for the last 3 years (unless you have been given a special Visa/Residence permits that gives you the permanent right to remain)
    • If you are within Greater London: You must have permission to reside in the UK for the next 12 months
  • Are unemployed:
    • If you are outside of London: Can provide evidence of being in receipt of benefits (subject to eligibility)
    • If you are within Greater London: There is no need to be in receipt of benefits. However, you must be actively seeking work and available to start work (subject to eligibility)
  • Can provide Identifications and relevant documentation as required
  • For Level 2 courses: If on the 31st of August 2022, you were aged between 19-23, you need to have gained a full level 2 qualification (e.g. five or more GCSE/O-Levels at grades A* – C / 4 – 9, one A-Level, two/three AS-Levels, five or more CSE grade 1’s, GNVQ Intermediate, QCF Diploma Level 2)
FAQs
This course takes place in our Croydon Training centre: Suffolk House, College Rd, Croydon CR0 0YN
All our courses are free for those who are unemployed, subject to eligibility.
No, you don’t need to attend our training center for any of our Home Learning courses. (Note that under normal circumstances we deliver various classroom-based courses from our training centers in Croydon, Harrow and Tottenham - learn more at https://strivetraining.com/classroom-based-courses/)
Of course. All our courses are accredited courses and you will receive a nationally recognised certification on achievement. You will receive a digital version of your certificate, inline with our commitment to sustainability.
The Awarding Bodies takes between 8 -12 weeks to process certificates. For all queries regarding certification please email us on certification@strivetraining.co.uk. When contacting us please include the following information: • Full Name • Title of the qualification • Contact details and address.
Next Steps

Simply complete the short form on the right. You'll then immediately be able to complete your Fast-Track online registration.

This registration process will confirm your eligibility to have your qualification 100% government funded. Join 85,000 other learners who have chosen to upskill with Strive Training - register now!

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