Management Skills and Knowledge

Unlock your true potential as a leader. Learn how to communicate effectively, build relationships, manage projects, and lead a team in any industry.

About the course

Course starting dates May 7th
Course length This is a three-week course, Mondays to Fridays 9:30am – 4:30pm during Weeks 1 and 3. There are no classes during Week 2, which is reserved for completing course work and assignments.
Certified Awarding NCFE
Lesson times Your daily Zoom session, with our experienced and dynamic tutor, runs from 9:30am to 4:30pm (with a one hour lunch break).

Managing an organization can be incredibly rewarding – but equally intimidating, with decisions to make, projects to manage, and conflicts to resolve. This course will enable you to master essential techniques for effective team leadership, managing projects and finance, and making key decisions. It’s the perfect next step for the new entrepreneur.

By the end of this course, you'll have:

  • Know how to lead a team of people, celebrate their strengths and identify areas for improvement
  • Learnt about effective communications, listen actively and provide constructive feedback
  • Insights into how to build strong relationships with customers, stakeholders and teammates
  • Knowledge about developing operational plans and manage projects using project management tools
  • Studied how to manage budgets and finance within an organization
  • Ability to make key decisions and adeptly solve problems

Course Content

In this unit learners will understand how to lead people. They will look at different leadership styles and coaching techniques. Learners will also lead people, identify the strengths, competences and expertise of team members and identify areas for improvement.
Learners will understand different forms of communication. They will explain the use of active listening and how to provide constructive feedback. Learners will also communicate effectively.
In this unit learners will understand how to manage people and be able to build a high performing team.
In this unit learners will understand customer and stakeholder relationship management. They will also understand how to build effective relationships within a team.
In this unit learners will understand organisational performance. They will explain how organisational strategy is developed and how to implement operational/team plans. Learners will also be able to develop and deliver an operational plan.
In this unit learners will understand how to manage a project. They will explain the stages of a project lifecycle and describe a range of project management tools. Learners will also be able to plan, manage and evaluate a project.
In this unit learners will understand and explain the purpose of organisational governance and compliance. They will also understand how to set and manage a budget.
In this unit learners will understand personal and professional development and explain the concept of self-awareness and emotional intelligence. Learners will also understand how to manage own time and be able to identify personal and professional development requirements.
In this unit learners will understand problem solving and decision making techniques. They will also be able to solve problems and make decisions.

Next Steps

Simply complete the short form on the right. You'll then immediately be able to complete your Fast-Track online registration.

This registration process will confirm your eligibility to have your qualification 100% government funded.

Join 85,000 other learners who have chosen to upskill with Strive Training - register now!

Frequently Asked Questions

Our Home Learning courses take place from the comfort of your home! You'll join a virtual classroom on Zoom.
You will need a Laptop/Home PC with internet access. You cannot participate using a phone.
All our courses are free for those who are unemployed, subject to eligibility.
No, you don’t need to attend our training center for any of our online courses.
Yes, anyone who is employed or unemployed can enroll on any of our courses, subject to eligibility.
You can enroll on one course at a time, but you can do as many as you like to achieve your career goals. We are happy to give you information, advice and guidance on any courses you wish to complete.
Of course. All our courses are accredited courses and you will receive a nationally recognised certification on achievement. You will receive a digital version of your certificate, inline with our commitment to sustainability.
The Awarding Bodies takes between 8 -12 weeks to process certificates. For all queries regarding certification please email us on When contacting us please include the following information: • Full Name • Title of the qualification • Contact details and address.

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