Hackney Hospitality and Catering SWAP with Sodexo

Start an exciting career in the dynamic and varied hospitality industry with our Hospitality SWAP. Enjoy learning essential skills, gaining an accredited Level 1 qualification and a guaranteed job interview with top national employer Sodexo!

About the course

Course starting dates To be advised
Course length This is a two week course, Mondays to Fridays
Lesson times Your daily sessions, with our experienced and dynamic tutor, run from 9:30am to 4:30pm (with a one hour lunch break).
Qualification Level 1 Certificate in Occupational Workplace Studies, awarded by NCFE
Course location Strive Training Hackney: Based in BSix College, Kenninghall Road, E5 8BP

Want to enjoy a dynamic career in the hospitality industry? Take one big step closer with this two-week Hospitality and Catering SWAP course at our Hackney training centre, which will give you the specific skills that top employers are looking for in new recruits. On completion, you will also receive a guaranteed interview with Sodexo – one of the UK’s best hospitality employers!

You will hear directly from the Sodexo recruiting team about their vacancies and gain exclusive insights. Additionally, our specialist employment team is here to help you all the way through the job application process, with access to specially sourced job opportunities, and one-to-one advice on career direction, CVs, job applications, and more.

On successful completion you will receive a Level 1 certificate in Occupational Workplace Studies (Hospitality), while having the opportunity to receive a free Food Hygiene certificate after your course.

Course location: This course will take place in our Hackney centre: BSix College, Kenninghall Road, E5 8BP

By the end of this course, you'll be able to:

  • Create a positive experience for customers in the hospitality industry
  • Explore different career paths within the hospitality industry
  • Understand how establishments differ within the hospitality and catering industry and what makes them unique
  • Maintain a safe and healthy workplace and correctly follow safety and security procedures

Course Content

In this introductory unit, you’ll explore essential customer service concepts, and uncover the benefits and importance of good customer service in the hospitality industry.
In this unit, you’ll outline what constitutes good customer service, and explore examples of how to provide an excellent customer experience depending on your customer. In addition, you’ll develop techniques for ensuring positive customer communication.
During this unit, you’ll explore the different sectors of the catering and hospitality industry. You’ll find out about the various types of hospitality and catering establishments, their main features, and the various job roles available to you. Plus, you’ll learn about the relevant qualifications, training and experience required to work within this exciting sector.
In this unit, you’ll discover how to maintain personal health and hygiene in a safe and secure working environment. You’ll learn about proper workwear in the hospitality industry, and how to both identify any potential health and safety hazards then deal with them correctly.
In this final unit, you will learn the different characteristics in a good team and recognise how each of these helps improve team performance. You will learn your own strengths in a team and recognise the strengths of others. You will also learn how to set goals and be supportive of others and respect their views. Finally, you will be able to review your own performance in a team and identify the ways in which you can improve.

Next Steps

Simply complete the short form on the right. You'll then immediately be able to complete your Fast-Track online registration.

This registration process will confirm your eligibility to have your qualification 100% government funded.

Join 85,000 other learners who have chosen to upskill with Strive Training - register now!

Frequently Asked Questions

This course takes place in our Hackney Training Centre: BSix College, Kenninghall Road, E5 8BP
All our courses are free for those who are unemployed, subject to eligibility.
You can enroll on one course at a time, but you can do as many as you like to achieve your career goals. We are happy to give you information, advice and guidance on any courses you wish to complete.
Of course. All our courses are accredited courses and you will receive a nationally recognised certification on achievement. You will receive a digital version of your certificate, inline with our commitment to sustainability.
The Awarding Bodies takes between 8 -12 weeks to process certificates. For all queries regarding certification please email us on certification@strivetraining.co.uk. When contacting us please include the following information: • Full Name • Title of the qualification • Contact details and address.

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